FAQs
Frequently Asked Questions:
Reservations. Reservations are required. If you know the trip you want to do, send your request to: booking@TwinCitiesKayaking.com Include your name, phone, number of people, and the trip you want to do. A confirmation with full details and location map links will be sent to you. If you aren't sure what trip you want to do, just give us a call or email and we will help guide you!
Launch Time. Your reservation confirmation will list your launch time. We have spaced launch times for individual groups. Late arrivals will go to end of the launch line. If you run into traffic or have trouble finding us, just give us a call at 612-708-2781. If you arrive more than 15 minutes late without calling, we will consider you a no-show.
Location. We do not have one physical location but are all-mobile and deliver kayaks to many great locations around the Twin Cities. See posts under Book A Trip for descriptions of each location/outing. Detailed directions and map link will be provided when you make your reservation. When you arrive for your reserved outing, just look for our colorful trailer full of kayaks!
Transportation. We transport kayaks but not people. All river and creek trips require that you arrange transportation for yourself at both ends. Most groups use two cars and leave one at the end and carpool to the start; many use Uber, and some bike or have friends/family drive them. We meet you at the start with the kayaks and pick them up at the end.
Life Vests. Rentals come with kayak, paddle and Life Jacket (PFD) If you have your own favorite PFD you can bring it.
Waivers. All participants must sign liability waiver. Under 18 must have parental signature.
Portage. Some of our adventures require a short portage to or from the water. Participants help carry their own kayaks when needed at launch or exit.
Advance Reservations. A 50% deposit is required for all reservations that are made 7 days or more in advance or if you have a group of 6 more people.
Hours. We run 7 days a week during the summer. Weekends tend to fill up first, so book these days early.
Age/Security Deposit. You must be at least 18 years old to rent, have a valid drivers license or state ID, and a credit card for security deposit.
Cancellations. Cancellations must be made at least 24 hours in advance. If your trip day has heavy rain or thunderstorms, it will be rescheduled to the next available date.
Payment. We accept cash or check. We can also take credit cards but a 3.5% bank fee will be added.
Our Kayaks. We use 10 foot, sit-in, single-person recreational kayaks. They are quite stable and maneuverable. If someone in your party is over 250 pounds, please let us know when you make the reservation. Tandem (2 person) kayaks are available on some of our Mississippi River trips. Tandems must be requested in advance when you make the reservation.
What to bring. We will send a detailed list of what to wear and bring when you make your reservation. In general, dress for the weather and bring sunscreen and a hat if you will need it. Be sure to bring along plenty of water for each paddler and light snacks/energy bars. Kayaks have cup holders and room to store a small soft-sided cooler.
On Facebook? Follow our page for the very latest kayaking updates and outings: https://www.facebook.com/twincitieskayaking
Also, join this group for all things kayaking in the Twin Cities. http://www.facebook.com/groups/TwinCitiesPaddleClub